Who We Are
We are a group of auto body collision repair facilities that are dedicated to providing industry leading customer service, quality vehicle repairs and growth opportunities for Puget Team Members.
CARSTAR was quick and thorough and communicated every step perfectly. They were able to get me in when all the other shops in the vicinity didn’t have space to work on my car for several months, so I really appreciate them. – Devon
I had a really great experience at Carstar Ballard. I got rear ended and needed some repairs on my bumper. It took them only 10 days to repair instead of the 2-3 week estimate. I appreciated that they kept me updated with how the repairs were going while it was in the shop. The repair work looks great. – Lianna
Outstanding shop. Each employee is knowledgeable and dedicated to a smooth process. Communication and expectations are clear. Quality of repair and attention to detail exceeded expectations. I have not had such an easy and enjoyable experience with an auto-body repair shop. Clearly exceptional leadership and corporate support. – Pete
They had our car for a while, but all car repair places are backed up. They did a FANTASTIC job!! The staff were super accommodating and friendly!! 10/10 would recommend though I really hope to never need major body work any time soon! – Angela
I appreciate how friendly this company was. The constant updates were great and appreciated. I am satisfied with the job and service. Thank you. – Mae
They are booked out for a reason. They guided me through the process and pivoted to the liable insurance to pay for the repairs seamlessly for me. My car looked better than when I brought it inside and out. Thank you for the constant communication and care. – Cindy
Took vehicle in for repairs, was told would take at least three weeks, got it back in two weeks. Beautiful job, looks new. Very friendly office people. Highly recommend. – Jim
Best customer service experience I have had in a long time. They did the most beautiful job putting my Toyota Camry back together. – Angela
Everyone was great and really helpful. They were quick to check me in and got me a rental car through my insurance. They updated me throughout the repair of my car and picking up was easy, too. Shout out to Jessica for helping me deal with my insurance company. – Jaimi
Great place to get your vehicle repaired if in an accident. Staff here are very kind and patient and really help you get your car repaired and squared away with your insurance. Did amazing body work to my vehicle. Will definitely return if my vehicle is ever in an accident again. – Adam
